Your landlord has duties and responsibilities which they must fulfil, if they are not met you (as the tenant) can take action against them.
In accordance with the s213 of the Housing Act 2004, the landlord is required to protect your deposit.
Your landlord must protect your deposit within 30 days of receipts in one of the following Government schemes:
- Tenancy Deposit Scheme
- My Deposit
- Deposit Protect Service
In addition to this, your landlord must also provide you with prescribed information within 30 days of paying and protecting your deposit.
If your landlord has failed to comply with the above steps within 30 days of receiving your deposit, then you will be entitled to compensation.
Contact Ascentim Legal Solicitors to find out whether your deposit was protected, in order to see whether you could claim compensation.